> ## Documentation Index
> Fetch the complete documentation index at: https://nayax-44d6e37b-docs-marshall-faq-redistribution.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Device Activation & Communication

> Activate a VPOS Media device, read its details, and set up Wi-Fi, Ethernet, and static IP

Once the device is mounted and wired, it still needs to be activated and put on
a network. Activation, the device's own identifiers, and its network settings
all come from the device screen rather than from Nayax Core.

## Activate a VPOS Media Device

Activation runs from the device screen and a landing page, and it takes an email
address you can receive a verification code at.

<Warning>
  Activation is available on VPOS Media 5 only. VPOS Media 4S does not support
  it yet, so the steps below do not apply to that model.
</Warning>

<Steps>
  <Step title="Scan the QR Code">
    Scan the QR code shown on the device screen with your phone's camera.

    <Frame>
      <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/Hbgg7w3lQTggebWl/images/docs/faq/image1.png?fit=max&auto=format&n=Hbgg7w3lQTggebWl&q=85&s=654c84dd2959f0cf9960a226777e9eb2" alt="QR code displayed on the VPOS Media screen during activation" width="310" height="370" data-path="images/docs/faq/image1.png" />
    </Frame>
  </Step>

  <Step title="Fill In the Landing Page">
    The QR code opens a landing page. Enter the requested details and submit
    the form.

    <Frame>
      <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/Hbgg7w3lQTggebWl/images/docs/faq/image2.png?fit=max&auto=format&n=Hbgg7w3lQTggebWl&q=85&s=7a836d3d5ccc8bf7caeb45b5e3735f7a" alt="Activation landing page form for a VPOS Media device" width="322" height="370" data-path="images/docs/faq/image2.png" />
    </Frame>
  </Step>

  <Step title="Enter the Verification Code">
    A verification code arrives by email. Enter it on the landing page to
    finish activating the device.
  </Step>
</Steps>

## Find the Device's Serial Number and IP

The device reports its own identifiers and network state from a hidden menu, so
you do not need Nayax Core to read them.

Tap the top-left corner of the screen repeatedly until the menu appears.

<Frame>
  <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/Hbgg7w3lQTggebWl/images/docs/faq/image3.png?fit=max&auto=format&n=Hbgg7w3lQTggebWl&q=85&s=43eb656fefe0b37255eb71467524d11b" alt="Hidden menu on the VPOS Media screen" width="418" height="406" data-path="images/docs/faq/image3.png" />
</Frame>

Select **Device Info**. The screen shows the device's serial number along with
its cellular and Ethernet communication details.

<Frame>
  <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/Hbgg7w3lQTggebWl/images/docs/faq/image4.png?fit=max&auto=format&n=Hbgg7w3lQTggebWl&q=85&s=5f5c4dc060763596c094b38c500038ed" alt="Device Info screen showing serial number, eSIM, and network details" width="508" height="487" data-path="images/docs/faq/image4.png" />
</Frame>

In the example above the device has an eSIM, which every VPOS Media 4S has, and
it is also connected to Wi-Fi, so the screen shows the network and the device's
IP address.

To go back to the idle screen and run transactions, select the arrow at the top
left, then select the Payment APP screen.

## Configure Wi-Fi, Ethernet, and Static IP

You reach the device's network settings from the same hidden menu.

A static IP is required for the machine. When data comes back to the machine it
passes through a firewall, and without a fixed address the firewall has no way
to route it.

VPOS Media devices support either DHCP or a static IP. DHCP is the default, and
you change it from the device menu.

<Steps>
  <Step title="Open the Technician Menu">
    Tap the top-left corner of the screen repeatedly until the menu appears,
    then select **Technician Menu** and enter the code. The default code is
    `123123`.

    <Frame>
      <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/OuLyHEa9QCKTFikd/images/image.png?fit=max&auto=format&n=OuLyHEa9QCKTFikd&q=85&s=3b271043defbf64945462668399eaaf3" alt="Technician Menu option on the VPOS Media screen" width="313" height="553" data-path="images/image.png" />
    </Frame>
  </Step>

  <Step title="Go to Communication">
    Scroll down to the **Communication** section.

    <Frame>
      <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/PpgA-AdAmE5-018b/images/image-1.png?fit=max&auto=format&n=PpgA-AdAmE5-018b&q=85&s=81e2e703aad82fe817e2b5b5f9fcb966" alt="Communication section in the VPOS Media Technician Menu" width="294" height="539" data-path="images/image-1.png" />
    </Frame>
  </Step>

  <Step title="Select Your Connection Type">
    Open **Wifi** or **LAN**, depending on how the device connects.

    <Frame>
      <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/OuLyHEa9QCKTFikd/images/image-6.png?fit=max&auto=format&n=OuLyHEa9QCKTFikd&q=85&s=5c2c09e7acf2c41eda3602119ebf9180" alt="Wifi and LAN options under the Communication section" width="319" height="255" data-path="images/image-6.png" />
    </Frame>
  </Step>
</Steps>

From there, open the network you want and edit its settings. Under
**Advanced**, the **IP settings** field is set to `DHCP` by default and can be
changed to `Static`.

### Configure Wi-Fi

Select the gears icon next to the relevant network.

<Frame>
  <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/PpgA-AdAmE5-018b/images/image-15.png?fit=max&auto=format&n=PpgA-AdAmE5-018b&q=85&s=dffbbb5ed9e170fd6993439bb621914b" alt="Gears icon next to a Wi-Fi network on the VPOS Media screen" width="388" height="340" data-path="images/image-15.png" />
</Frame>

Select **Advanced**.

<Frame>
  <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/PpgA-AdAmE5-018b/images/image-16.png?fit=max&auto=format&n=PpgA-AdAmE5-018b&q=85&s=1a759cd86c7479c5420a3be52bbefe6f" alt="Advanced option in the Wi-Fi network settings" width="367" height="636" data-path="images/image-16.png" />
</Frame>

Scroll down to **IP settings** and fill in the IP details.

<Frame>
  <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/PpgA-AdAmE5-018b/images/image-17.png?fit=max&auto=format&n=PpgA-AdAmE5-018b&q=85&s=695f131ef044029c3e41f9953e6eb8f3" alt="IP settings field in the advanced Wi-Fi network settings" width="458" height="513" data-path="images/image-17.png" />
</Frame>

### Configure Ethernet

The steps differ between the two VPOS Media models.

On **VPOS Media 4S**, select the **Ethernet** option directly. The device
prompts you to enable the Ethernet connection and edit its settings.

<Frame>
  <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/97AxTUwdTqLzbB-t/images/Picture10.png?fit=max&auto=format&n=97AxTUwdTqLzbB-t&q=85&s=6e3ad140a20f3131a8cd0334a8b287bb" alt="Ethernet option on the VPOS Media 4S screen" width="352" height="146" data-path="images/Picture10.png" />
</Frame>

Open **Setting Ethernet** to enable the static settings, then fill in the
details.

<Frame>
  <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/97AxTUwdTqLzbB-t/images/Picture11.png?fit=max&auto=format&n=97AxTUwdTqLzbB-t&q=85&s=36c2a79659553bbae0a845c9a6890c04" alt="Setting Ethernet screen with the static settings option on VPOS Media 4S" width="372" height="295" data-path="images/Picture11.png" />
</Frame>

On **VPOS Media 5**, tap the back arrow at the top left of the Wi-Fi settings
screen to return to the device's system settings.

<Frame>
  <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/PpgA-AdAmE5-018b/images/image-11.png?fit=max&auto=format&n=PpgA-AdAmE5-018b&q=85&s=5519ce1444c4ed53b8bfd2e075b293e1" alt="Back arrow at the top left of the VPOS Media 5 Wi-Fi settings screen" width="294" height="530" data-path="images/image-11.png" />
</Frame>

Tap **Network & Internet**.

<Frame>
  <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/PpgA-AdAmE5-018b/images/image-10.png?fit=max&auto=format&n=PpgA-AdAmE5-018b&q=85&s=94ef5ed30946854defa23d800e18dfd5" alt="Network and Internet option in the VPOS Media 5 system settings" width="331" height="592" data-path="images/image-10.png" />
</Frame>

Tap **Ethernet**.

<Frame>
  <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/PpgA-AdAmE5-018b/images/image-12.png?fit=max&auto=format&n=PpgA-AdAmE5-018b&q=85&s=a14ae8093061d69a56b53c4a071100e5" alt="Ethernet option under Network and Internet on VPOS Media 5" width="329" height="456" data-path="images/image-12.png" />
</Frame>

Turn Ethernet on with the toggle, then tap the **Ethernet** row again to open
**Ethernet Settings**.

<Frame>
  <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/PpgA-AdAmE5-018b/images/image-13.png?fit=max&auto=format&n=PpgA-AdAmE5-018b&q=85&s=46b90bae9798c4fa2b65661fabaa37d3" alt="Ethernet toggle switched on in the VPOS Media 5 settings" width="322" height="241" data-path="images/image-13.png" />
</Frame>

In **Ethernet Settings**, select **Static** and fill in the details.

<Frame>
  <img src="https://mintcdn.com/nayax-44d6e37b-docs-marshall-faq-redistribution/PpgA-AdAmE5-018b/images/image-14.png?fit=max&auto=format&n=PpgA-AdAmE5-018b&q=85&s=550230ea0c2e9cd8f01acd517179261e" alt="Static option selected in the VPOS Media 5 Ethernet Settings" width="386" height="692" data-path="images/image-14.png" />
</Frame>

## Use Ethernet for Both the Peripheral and the Servers

The supported Ethernet setup is a single connection that carries traffic to the
Marshall peripheral and to the Nayax servers at the same time. Providing access
to the outside world in parallel with the peripheral is the router's job.

<Warning>
  Communicating with the peripheral over Ethernet while communicating with the
  servers over eSIM is not supported. That split is technically unnatural for
  Android and Nayax does not currently support it.
</Warning>

## Keep Cellular as a Fallback

Even when a machine is planned around Ethernet, leave the SIM card installed and
the antenna connected. Ethernet connections have caused intermittent problems
for many customers, and with the SIM in place the VPOST or Onyx falls back to
cellular when that happens.

## Next steps

<CardGroup cols={2}>
  <Card title="Set Up Nayax Core for Marshall Integration" icon="gear" href="/docs/integrate-pos-device/marshall/hw-integration-kit-and-setup/set-up-nayax-core-for-marshall-integration">
    Configure the machine model, timeouts, and payment parameters in Nayax Core.
  </Card>

  <Card title="Marshall Firmware Updates" icon="arrows-rotate" href="/docs/integrate-pos-device/marshall/hw-integration-kit-and-setup/firmware-updates">
    See how the update runs on each device model and how long it takes.
  </Card>
</CardGroup>
